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Terms and Conditions

"Serving in the Spirit of Excellence"

Please read the following terms and conditions carefully before engaging with Rockett Express LLC for commercial cleaning services. By using our services, you agree to abide by the terms outlined below.

1. Scope of Services:

Rockett Express LLC specializes in providing commercial cleaning services. The scope of services will be detailed in the service agreement or work order agreed upon by both parties.

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2. Service Agreement:

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a. Quotation:

  • A detailed quotation will be provided outlining the scope of work, pricing, and any additional terms specific to the services requested.

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b. Acceptance:

  • By engaging Rockett Express LLC's services, the client acknowledges and accepts the terms outlined in the service agreement.

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3. Payment Terms:

a. Invoicing:

  • Invoices will be issued based on the agreed-upon payment schedule or frequency outlined in the service agreement.

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b. Payment Due:

  • Payment is due within the specified timeframe indicated on the invoice.

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c. Late Payments:

  • Late payments may be subject to additional fees or interest charges.

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4. Cancellation Policy:

a. Notice Period:

  • Cancellations must be communicated in writing with a minimum of 72 hours' notice.

b. Cancellation Charges:

  • Cancellations made within 72 hours of the scheduled service may be subject to charges outlined in the service agreement.

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5. Service Completion:

a. Client Inspection:

  • Clients are encouraged to inspect the completed services promptly and communicate any concerns within a reasonable timeframe.

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b. Acceptance:

  • Upon the client's acceptance of the completed services, the services are considered final.

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6. Liability:

Rockett Express LLC will take utmost care in providing commercial cleaning services.

 

However:

a. Limitation of Liability:

  • Rockett Express LLC is not liable for any damage or loss beyond its control.

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b. Insurance:

  • Rockett Express LLC maintains appropriate insurance coverage, and clients are encouraged to review our insurance policy if needed.

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7. Confidentiality:

a. Confidential Information:

  • Both parties agree to keep confidential information exchanged during the provision of services.

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8. Modification of Terms:

Rockett Express LLC reserves the right to modify or update these terms and conditions at any time. Clients will be notified of any changes.

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9. Governing Law:

These terms and conditions are governed by the laws of the state of Georgia.

10. Contact Information:

If you have any questions or concerns regarding these terms and conditions, please contact us at:

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If you have any questions about this Refund Policy, please contact us at:

Rockett Express LLC
Rockett Express Customer Support Team
rockettexpress@gmail.com
678-718-7625

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Thank you for choosing Rockett Express LLC for your commercial cleaning needs.

We appreciate the opportunity to serve you.

Floor-Cleaning Machine
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