Refund/Cancellation/Fulfillment Policy

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1. Refund Eligibility

Rockett Express LLC offers a refund for commercial cleaning services under the following conditions:

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a. Cancellation within 72 Hours:

• To be eligible for a refund, commercial cleaning services must be canceled at least 72 hours before the scheduled service date.

• Cancellations made within the 72-hour window may not be eligible for a refund.

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b. Service Not Rendered:

• If Rockett Express LLC fails to provide the agreed-upon commercial cleaning services, you may be eligible for a refund.

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2. Refund Process

To request a refund, please follow these steps:

a. Contact Customer Support:

• Notify Rockett Express LLC customer support of your intent to request a refund.

• Provide your order details, including the date and type of service.

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b. Verification:

• Rockett Express LLC will verify the eligibility of your refund based on the provided information.

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c. Refund Decision:

• Once verified, Rockett Express LLC will make a decision regarding your refund request.

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d. Refund Processing:

• If approved, the refund will be processed within a reasonable timeframe.

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3. Non-Refundable Situations

a. Services Rendered:

• All services rendered by Rockett Express LLC are considered final upon completion of the service.

• No refunds will be issued for services that have been completed.

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b. Cancellations Within 72 Hours:

• Cancellations made within 72 hours of the scheduled service date may not be eligible for a refund.

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4. Contact Information

If you have any questions about this Refund Policy, please contact us at:

Rockett Express LLC
Rockett Express Customer Support Team
rockettexpress@gmail.com
678-718-7625

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Rockett Express LLC Fulfillment Policy

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At Rockett Express LLC, we specialize in providing high-quality commercial cleaning services. Due to the nature of our business, the concept of traditional product fulfillment does not apply. Instead, we operate on a service-oriented model where our commitment is to deliver exceptional cleaning services to our clients.

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1. Service Finalization:

All services provided by Rockett Express LLC are considered final upon completion. Our dedicated team of professionals strives to ensure the utmost satisfaction with the delivered commercial cleaning services.

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2. No Fulfillment Applicable:

As a provider of commercial cleaning services, Rockett Express LLC does not engage in traditional product fulfillment processes. Our focus is on delivering prompt and effective cleaning solutions to meet the unique needs of our clients.

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3. Customer Satisfaction:

We are committed to customer satisfaction, and our team is available to address any concerns or inquiries related to our services. If you have questions or need clarification regarding our services, please reach out to our customer support team.

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Note:

Rockett Express LLC reserves the right to modify or amend this Refund Policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for changes.